The Project
Hotel Chocolat was preparing to open their new flagship store in Manchester, spread across three floors. RDS 360 supported the project from initial site survey through to planning application and full detailed design, guiding every decision with the client's vision and the specific needs of each floor.
The ground floor showcases the full product range and includes a new cafe where visitors can taste the brand's offerings. The basement is designed for exploration and education, allowing guests to learn about the origins of Hotel Chocolat's products while providing flexible space for events. The first floor is dedicated to staff, creating a functional workspace to support the store's operations.
Every floor was designed with a distinct purpose, while the overall experience flows cohesively from one to the next. The result is a destination store that blends retail, education, tasting, and brand experience, making every visit memorable.
Services We Provided
Site Survey
Planning Application
Concept Design
Interior Design
Detailed Design
Construction Packs
Client Feedback
Extremely positive experience and a huge well done to everyone involved in supporting this journey. It was not always easy or straightforward, but seeing the store in person is a great reminder that all the effort was worth it in the end.
Hotel Chocolat
